Posted On : June 30, 2024 11:37 am


Days Left : 13 days 13 hours 47 minutes

Basic Information

Jobs Title : Customer Care
Jobs category : Hospitality
Jobs Level :
No. of Openings : 1
Preferred Gender : Female
Age Limit : 20 Above,20-40
Education Degree : Intermediate
Physical appearance : Having Good Personality
Job Hours : 10:00am to 6:00pm
Salary : Negotiable
Jobs Location : Kathmandu, Baneshwor
Deadline : July 30, 2024 11:37 am

Job Discription

  • conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  • curating streamlined email and social media communication mediums for offers, updates and much more
  • dealing with customer issues and churning out an easy-to-follow solution
  • managing payment and delivery of customer orders
  • helping customers choose the right product for their requirements and budget
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone
  • forming reports based on customer satisfaction statistics and helping their team to develop new skills
  • fixing appointments based on the availability of customers and clients
  • interacting with customers to ensure they have a desirable and shareable experience 

Job Requirement

  • Strong soft skills and communication skills
  • Flexibility to work multiple shifts, including during the weekends or on holidays
  • Must be willing to take part in required initial training
  • Willingness to take and ability to pass background check and drug screening
  • Can demonstrate empathy, listening skills, and speaking skills
  • Basic understanding of office and computer systems/software
  • Can succeed in a fast-paced work environment without being distracted during a customer interaction
  • Willingness to become familiar with the products and services of the company
  • Can work efficiently and manage time accordingly
  • Must have excellent organizational and multitasking skills

About Us

Healthy Home - Natural Health Care Center Pvt. Ltd. was established in 2011 centered in Bagbazar and stands as the best and most trusted company engaged in offering service related to physical  health, physical beauty and other health related concerns. We are being appreciated for our effective treatments, effective results, reliability and availability.

Our natural treatment diverse from hair growth treatment to breast reduction to weight loose and weight gain all with 100% customer satisfaction and guaranteed results. We also offer to sell cosmetic products, weight loose equipment and their supply at reasonable price. We expertise on Mesotherapy, Pressotheraphy, Skin Tightening and Face lifting and Wrinkle treatment.

We are composed of professionally skilled, well trained professionals and experts. Our trainers also provide diet management and health tips for  healthy life  style. We assure No Side Effects and Harms on your body from our tools and equipments. 

We have satisfied thousands of clients in short period of time through our effective treatment as well as high quality service.

You are welcome to Healthy Home.

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