Posted On : March 23, 2026 13:25 pm

196

Days Left : 28 days 11 hours 53 minutes

Basic Information

Jobs Title : CSR ( Customer Service Representative)
Jobs category : Customer service
Jobs Level :
No. of Openings : 1
Preferred Gender : Male And Female Both
Age Limit : 20 Above
Education Degree : Intermediate
Physical appearance : Having a good communication skills
Job Hours : 12:00am to 08:00pm
Salary : Negotiable
Jobs Location : Kathmandu, chabahil
Deadline : April 23, 2026 13:25 pm

Job Discription

  • Manage large amounts of incoming phone calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

Job Requirement

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma
  • For any kinds of information and inquiry feel free to call us 9851241880, 9801040770
  • you may directly send your cv or documents in given mail ID ( mail: cv@allnepaljob.com

Apply Now

About Us

Packrs is a leading provider of logistics, transportation, distribution, warehousing, fulfillment, and supply chain solutions within and all around the country. Our company works as an intermediary for business to its customers and also customer to customer.

With our ‘A’ team, logistics in Nepal is reaching a top-notch level. From small package to large volumes of confidential data, we assure the safe delivery of the cargo to the concerned parties at a reasonable price and high customer satisfaction. Our expertise is small enough to be quick and responsive to your needs, yet large enough to have a network of solutions that span your entire supply chain.

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