sara sewa
Ratopool
Posted On : March 25, 2026 16:56 pm
54
Days Left : 30 days 15 hours 23 minutes
Basic Information
| Jobs Title | : | CSR ( customer service representative) |
|---|---|---|
| Jobs category | : | SALES & Marketing |
| Jobs Level | : | |
| No. of Openings | : | 1 |
| Preferred Gender | : | Female |
| Age Limit | : | 20 Above |
| Education Degree | : | Intermediate |
| Physical appearance | : | Having a good communication skills |
| Job Hours | : | 09:00am to 05:00pm |
| Salary | : | Negotiable |
| Jobs Location | : | Kathmandu, Ratopool |
| Deadline | : | April 25, 2026 16:56 pm |
Job Discription
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Manage large amounts of incoming phone calls
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Generate sales leads
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Provide accurate, valid and complete information by using the right methods/tools
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Meet personal/customer service team sales targets and call handling quotas
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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Keep records of customer interactions, process customer accounts and file documents
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Follow communication procedures, guidelines and policies
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Take the extra mile to engage customers
Job Requirement
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
- For any kinds of information and inquiry feel free to call us 9851241880, 9801040770
- you may directly send your cv or documents in given mail ID ( mail: cv@allnepaljob.com
About Us
customer services